AVATAR Rates / Terms and Conditions

Please review the following Terms and Conditions. Then click the link at the bottom of the page to continue to the reservation form.

TERMS AND CONDITIONS

Groups

You may share a sitter with other families and receive a discounted rate by splitting the cost. Super Sitters follows a strict ratio of sitter to child for each group.

Ratio of Sitter to Child is as follows:

  • Infants under the age of 23 months, a ratio of 1:2
  • Children ages 2 – 3, a ratio of 1:4
  • Children ages 4 and above, a ratio of 1:6

The number of children in your finalized group is subject to the number of families we have registered for each course. This number varies and there are no guarantees. There are other variables that will determine this number as well:

  • Spoken language of the children
  • Parents special requests for sitters
  • Parents special requests for families they want to share with
  • Ages of the children
  • Number of children registered in each age group

When in a group, you will be charged a flat fee for the entire course based on the number of children and families in your group. Once your assigned group is finalized you will be emailed a quote. You may call the office for an estimate on current group rates.

A 35% deposit will be required prior to course start date. Any billable time outside of the regularly scheduled hours will be considered over-time and will be billed as additional costs based on the number of children present for that time period.

You have 48 hours prior to course start date to cancel. A cancellation fee will be charged for cancellations in 48 hours or less notice and any cancellations after course begins. In fairness to the other members of your group, to ensure everyone receives the discounted rate, and to guarantee the sitters a certain salary, we ask for a commitment from each group member. Parents who drop out in the middle of the booking cause changes in group size which will result in higher fees for the families remaining in the group.

Cancellation Fees

International, Master’s and Pro Course: $100.00 for one child and $25 for each additional child
Wizards: $200.00 for one child and $50 for each additional child

There may be circumstances where Super Sitters cannot prevent a change in group size even though we have attempted to do so by publishing these policies. We cannot guarantee that a group will remain the same throughout and that there will not be a change in the group rate.

Strollers

Double strollers are provided for sitters with more than one infant or toddler in their group. No additional fees will apply.

Payment

  1. A valid credit card is required in order to finalize your registration. We cannot guarantee your spot if we do not have a credit card on file.  Once you have completed your on-line registration, please contact the main office with your credit card information. You may call the main number (407-382-2558). International clients may Skype us at Super-Sitters-Skype. Please remember that business hours are Monday through Friday 8am – 5pm Eastern Standard Time.
  2. Payment may be made by credit card only. Cash and personal checks are not accepted.
  3. Your sitter will keep a time sheet with any overtime hours and fees that need to be added to your final invoice and turn this in at the end of the course. You will receive an invoice by email and your card on file will be billed. It takes at least 1 – 2 weeks to complete the billing.
  4. Please remember that gratuity is customary. Cash is preferred if at all possible.
  5. If the hotel is charging for parking you must align with your group and determine how you will split the cost. This charge is not included in our billing. You may be able to purchase a parking pass from the hotel in advance or you can pay cash directly to your sitter for the entire course. This should be handled in advance on the first day of your booking. 

Small Group Childcare Schedule

The following schedules apply to families in a group. Individual families see below for terms and conditions. If you want to be in a group but only need part time hours, please call the office for a quote.

International and Masters:
Day 1:          8:00am – 12:30pm     Lunch     1:45pm – 7:30pm
Day 2-8:      7:45am – 12:30pm     Lunch     1:45pm – 7:30pm
Day 9:          7:45am – 12:30pm     Lunch     1:45pm – 4:30pm
Total Number of Hours: 91.25

Pro Course:
Day 1:           8:00am – 12:30pm     Lunch     1:45pm – 7:30pm
Day 2–6:      7:45am – 12:30pm     Lunch     1:45pm – 7:30pm
Day 7:          7:45am – 12:30pm     Lunch     1:45pm – 4:30pm
Total Number of Hours: 70.25

Wizards:
Day 1:           8:30am – 12:30pm     Lunch     1:45pm – 8:00pm
Day 2–6:      9:15am – 12:30pm     Lunch     1:45pm – 8:00pm
Day 7:           9:15am – 12:30pm
Day 8-12:     9:15am – 12:30pm     Lunch     1:45pm – 8:00pm
Day 13:         9:15am – 12:30pm     Lunch     1:45pm – 4:30pm
Total Number of Hours: 114.5

Additional Terms

  1. Your sitter must have a room key each day for “home base”. Each the parent will need to get an extra room key for their sitter. The sitter will need a place to bring the children to rest or have quiet-time and use the bathroom where the sitter can be sure that the children are safe.
  2. It is the parents’ responsibility to provide snacks and drinks for their child or enough money to pay for their meals/snacks each day. Please remember that you are in a hotel and unfortunately the cost to eat will be significantly higher than normal. If your child is on a special diet please be sure to provide the sitter with food that is appropriate for your child.
  3. A sitter may take children out on a field trip at the parent’s request. This could include an amusement park, movie or local playground. The parents will be responsible for the cost of the admission ticket for the sitter and also to provide lunch for that sitter. The cost of this is split between the families who are in a group. Transportation costs will also be split between each family in the group. Sitters are not permitted to drive children in their own vehicle.
  4. You may not switch groups without discussing it with a Super Sitters coordinator first. Any open spots may already be designated for a family arriving later during the course. However, we will be happy to do our best to accommodate any special requests if it is possible. A Super Sitters coordinator has the complete schedule and list of families and can possibly make changes that will accommodate everyone.

Individual Families with a Dedicated Sitter

If you would prefer not to be in a small group you may reserve a private or dedicated sitter and the following will apply:

  • You must pre-register with a valid credit card to guarantee payment
  • A four hour minimum is required per day
  • A $12 travel fee will be charged per day for the sitter’s fuel
  • Any hotel parking fees must be reimbursed to the sitter either in cash or paid for in advance to the hotel.
  • Cancellations with 24 hours or less notice will incur a $100 cancellation fee for the first child and $25 for each additional child registered.

By pre-registering your child you are agreeing to all the terms and conditions stated above.

For current rates and quotes or if you have any questions or special requests, please call the main number (407) 382-2558 or e-mail us at
info@super-sitters.com.

Continue to AVATAR Pre-Registration Form